Message
A customer writes through your website or a connected channel. History is saved.
About the platformAgents need context.
Agents need context.
Teams need control.
Elorian connects company knowledge, models and customer service workflows.
About the platform
The path of a conversation.
Knowledge retrieval
Relevant document passages and product cards are retrieved for the question.
Response and action
The selected model responds and can call only the tools you have allowed.
Oversight
An operator can review conversations and history and take over personally.
About the platform
A local version for evaluation.
Available locally
Agents, knowledge, catalog, test chat, website, Telegram, operators, leads, bookings, API tools and analytics.
Before public launch
Public HTTPS, reliable model hosting, a payment provider and real business channel checks are required.
The model does not automatically learn from conversations. It receives knowledge base passages when responding. Documents and instructions can be updated without retraining model weights.
Explore features ↗GET STARTED
Start with your first conversation.
Create an agent, upload knowledge and check replies in the test chat. Set up channel connections after testing.
Create your agent